CHITRA SHARMA
Founder, BLUE SOLUTIONS
CHITRA SHARMA
Founder, BLUE SOLUTIONSExperienced Service Delivery Leader (27 years) of technology (MICROSOFT Customers & telecom accounts, with proven record in building businesses from set-up to highest grossing long-term client relationships (USD 75 Mn). Have established and managed large teams pan-India of up to 7000 people.
Expert in setting up program operations from scratch including hiring, training, process creation, delivery management and stabilizing new businesses, all in a B2B environment. Passionate about mentoring women in the workplace.
Core Competencies: IT-Enabled/BPM Services | B2B Support & Cloud Services |Setup of New Programs| Client Relationships |Operational Excellence | Global Stakeholder Management | Account Growth & Profitability| Leading High-Performance Teams |
A proven leader (27 Years) with abilities in Service delivery focusing on maximizing Customer Satisfaction, Process Excellence and Enhanced Quality. Comprehensive experience in overseeing large teams & programs (upto4000 people & USD 75Mn). A result-oriented professional with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance.
Skills in working closely with a lot of MICROSOFT Customers, in a B2B environment, maintaining long term relationships, and ensuring quality delivery of services as per the contracts.
Core Competencies: B2B Support & Cloud Services & Support | Customer Care Operations | Program Management and Customer Relationship Management.
DILIP SACHDEVA
Founder, BLUE SOLUTIONS
DILIP SACHDEVA
Founder, BLUE SOLUTIONSTEAM MEMBER
DIKSHA SHARMA
HEAD COORDINATION & EXECUTIVE SUPPORT
DIKSHA SHARMA
HEAD COORDINATION & EXECUTIVE SUPPORTExperienced Executive Support with over 13 years of experience supporting Sr Directors and VPs. Worked as an Assistant Manager and have trained multiple resources for admin related tasks which has helped the company to build strong and dedicated workforce.
Excellent coordination, organizational and time management skills, with proven track record of providing full secretarial and clerical support to Leadership and Administration management team under stressful and time sensitive scenarios. Managed and tracked travel/meeting/conference expenses; worked closely with finance and accounting group to ensure spending was aligned within the budget. Participated in Employment Engagement Committee for planning corporate events and adhering to budget guidelines.
Core Competencies: C-Level | Executive Support | Leadership | Office Management | Process Improvement Board of Directors Meetings | Calendar Management | Scheduling | Global Travel Coordination | Budget & Expense Reports | Confidentiality
All businesses need a range of skills to be able to grow.
Chitra, Dilip & Diksha have strong expertise in launching new Accounts, strategies and growing successful businesses